Returns & Exchanges

1.     DO YOU OFFER RETURNS?
No. All good sales are final. Please refer to our Refund Policy. Please note, Coco Onya reserves the right to refuse all returns.In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 14 days of receipt of package. Customer must include photos of the issue including the packing slip.

2.    I’VE RECEIVED A DEFECTIVE ITEMS. WHAT DO I DO?
Relax take a deep breath!  If you are not entirely satisfied with your purchase, we're here to help. Just send us a photo of the defective or incorrect item(s) together with your invoice to admin@thecocoonya.com 

COCO ONYA REFUND POLICY

We do not accept returns, exchanges or refunds. All good sales are final. Please note, Coco Onya reserves the right to refuse all returns.

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